Case Studies

Real-world outcomes demonstrating the impact of AI-driven transformation across industries.

Healthcare Operations: Reducing Appointment Backlogs

Healthcare operations effectively reduce appointment backlogs by balancing patient demand with clinical capacity, leveraging technology for efficient scheduling and communication.

Key Strategies Implemented

Advanced Access Model

Implemented an "Advanced Access" philosophy, providing appointments on the day requested or within a few days, eliminating long future wait lists.

Dynamic Scheduling

Used dynamic scheduling models that adapt to fluctuations in capacity and demand, while providing staff with predictable schedules.

AI & Automation

Utilized AI to automate back-office tasks like insurance verification and data entry, freeing up staff for direct patient care.

Theory of Constraints

Applied TOC principles to identify and address system bottlenecks, achieving a mean reduction of 50% in patient waiting times.

Results

28% Backlog Reduction

Reduced appointment backlog through scheduling optimization agents and capacity balancing.

43% OR Productivity Increase

Operating room productivity improved through bottleneck elimination and workflow optimization.

Zero Wait Time

Achieved same-day appointments through Advanced Access implementation and real-time demand management.

FinServ Onboarding: KYC Document Automation

A financial services case study using extraction and summarization technologies cut manual Know Your Customer (KYC) document handling time by 65%.

Solution Implemented

Intelligent Document Processing

AI-powered OCR technology deployed to extract data from various identification documents with high accuracy, eliminating manual data entry.

Data Validation

Extracted information automatically cross-referenced against internal and external databases to check for inconsistencies and ensure AML compliance.

Automated Summarization

Advanced ML algorithms and NLP created precise summaries of document content, allowing analysts to quickly review crucial information.

Key Results

65% Time Reduction

Processing time for KYC documents reduced through automation.

75% Less Manual Effort

Overall manual effort reduced across the verification pipeline.

3-Month ROI

Project achieved return on investment within just three months.

Near-Zero Errors

Human error rates significantly reduced with automated processing.

Manufacturing Quality: Early Defect Detection

Implementing early defect detection in manufacturing significantly reduces rework costs, improves yield, and prevents faulty products from reaching customers.

Industry Case Studies

Wood Furniture (Prohan)

Computer vision system identified defects after gluing. Defect detection increased by 90%, waste reduced from 5% to less than 0.5%, customer returns dropped to zero.

Semiconductor (Samsung)

Multi-stage ML system combining visual data with electronic test parameters. Reduced customer return rates by 31% within 18 months.

Automotive (BMW)

AI-driven CNN models for real-time inspection of painted surfaces. Flaws reduced by 40%, production downtime dropped 28%.

Steel Production

Automated AI inspection for microscopic crack detection. Accuracy increased from 70% to over 98%, with $2M+ annual savings and 1900% ROI.

EV Battery (SK Inc.)

AI Vision system using deep learning with synthetic defect images. Achieved groundbreaking improvements in yield management.

Electronics Manufacturing

Early contamination detection cutting rework by 22% and scrap by 18% within three months of implementation.

Key Benefits Summary

Yield Improvement

Catching microscopic contamination early leads to significantly less scrap and higher first-pass yield rates.

Cost Savings

Electronics plants reported cutting rework by 22% and scrap by 18% within just three months of implementing AI detection.

24/7 Consistency

Automated systems maintain quality standards that don't fluctuate like human inspection, operating around the clock.